Shipping policy
THE DISPATCH PHILOSOPHY: A DELIBERATE PAUSE
Jing Xin (stilling the mind) demands an absolute boundary against immediacy.
True porcelain is born not just from creation, but from brutal elimination. Historically and presently, our standard remains absolute: any vessel harboring a fractional flaw is immediately destroyed. It is the sovereign refusal to let mediocrity survive.
Because the absolute value of your acquisition is poured entirely into this extreme standard of craftsmanship, we will not compromise the art to subsidize extreme transit speeds. The premium belongs to the sanctuary in your hands, not the transport.
Please anticipate a 15-day window for the secure global journey of your piece. De Yi awaits those who understand that a true anchor for the soul must survive its own creation before it can be delivered.
THE LOGISTICAL PARAMETERS
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Processing & Dispatch: Every surviving vessel requires 2-3 business days for final forensic inspection and bespoke secure packaging before leaving our facility.
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Transit Time: The estimated global transit window is 15 business days following dispatch. A secure tracking liaison will be provided to your email once the journey begins.
ABSOLUTE ACQUISITION (CUSTOMS & DUTIES)
The journey of your vessel must be as uninterrupted as the peace it provides. All international import duties, customs clearance fees, and local taxes are entirely assumed by SereneCorner. The transaction at checkout is absolute—you will face no border frictions, no secondary levies, and no logistical compromises upon arrival.
THE PROTOCOL OF REVOCATION (CANCELLATIONS)
Because our dispatch protocol begins immediately upon your acquisition, orders can only be voided within 24 hours of placement. Once the forensic inspection and packaging process has commenced, the transaction is locked and cannot be intercepted.
